The effect of Web 2.0 on information management

This video says more than 1000 words about information management in the web 2.0 area.
Found on tfpl blog

Social Networking Tools in the Intranet

I read an interesting article from Andrew McAfee about Facebook on (as) the Intranet. The idea is pretty good if you could install it behind your enterprise firewall. A lot of functions like e. g. establishing groups (e. g. for engineers, sales guys etc.), exchange information, building relations and also using little applications (not only to participate at the Oktoberfest and to send beers ) can help to build up relations and to exchange information.

But technology is only the enabler. The most challenging within an organization is to establish a collaborative culture. And to establish this is really difficult in an environment where competitiveness and enviousness reign. Especially where the people think in “departments” and not in “processes”.

So we need a process oriented enterprise. Ideally the associates receive a salary with a fix part and a variable part which is based on some cross-departmental process improvements and/or new cross-departmental process establishments. This benefits will be the supporting incentives to use such tools.

To do this, we have the next challenge. We have to convince the top management first. But very often we have in the top management people who can more or less write e-mails and know facebook and other Web 2.0 tools only from their children to play with it. So you need a lot of time, a good preparation, a non-techie language and some good figures about cost reduction which you can clearly measure.

But how can you clearly measure such collaborative improvements? Until now I didn’t found something about this topic.

Don’t click on it

Dontclick.it is a project which has created a page with a navigation where it is not necessary to click on a navigation entry. It works only via “roll-over”.

Information Management and Organizational Entropy

A lecture on measuring the disordered inefficiencies (e.g. entropy) of organizations, using I.T. spending as an indicator (source: video.google.com).